- You’d need to keep it cheap and simple.
- Host the system in the cloud so that the users don’t have the hassle of maintaining IT infrastructure or managing software.
- Start with what people know. They already know about tables of numbers and graphs – though perhaps with a confused understanding of what chart type to use when. There’s a good chance they already know about the use of color-coding to distinguish between good and bad values. Thanks to Facebook they already know about online conversations. So build the simplest tool that allows them to apply that knowledge to their existing data sets.
- Lead people forward over time. Build additional features into that framework so that users can easily learn as they go and gradually take advantage of more advanced types of analysis.
Being a hosted system, features can easily be added over time without requiring users to perform any upgrade re-installations. We’ve recently extended the range of chart types, added heat maps, and will soon introduce gauges.
Let me know if you'd like more info.